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Job description


Transformation Project Manager (23650)

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    Full Time
  • IWG


Transformation Project Manager


About IWG

We’re changing the world of work. We believe that business success is underpinned by the effectiveness of its people. So, we made it our mission to help millions of people have a great day at work – every day. With locations in practically every country, city, town and transport hub, and options ranging from an hour’s coworking to multi-year office space leases, we enable people and businesses to work where, when and how they want

Technology in IWG

We’re focused on delivering seamless digital propositions which allow customers to instantly manage their requirements and position IWG as the “Digital First” workspace provider. As early adopters of the latest technologies - whether it be Artificial Intelligence, Office IoT, Data or IOT Solutions - we create business value and are constantly striving to find new and improved ways to help our customers. Which is why we’re always on the look-out for intelligent, energetic, self-motivated, and curious individuals. We want to bring about a global workspace revolution and want you to help.



The role

The role is for a Transformation Project Manager whose key purpose will be the delivery of major business transformation projects.


Key Responsibilities

Delivery Management 

  • Support the delivery of the multi-million transformation migration projects (country based) through the full project lifecycle, from initiation through to implementation
  • Input into the overall estimating process for the migration projects, and working collaboratively with the SME’s (internal and external) to estimate the work effort required to deliver the project scope within the agreed timescales and budgets. Lead replanning activities if there are deviations
  • Identify and manage risks, issues, assumptions and dependencies through the full project lifecycle. Ensure mitigation plans are in place for all risks and issues, making fact based recommendations to facilitate the correct mitigation plans.
  • Support migration operational readiness planning, communicating with the appropriate stakeholders to facilitate dependency management and planning.
  • Facilitate post implementation review and take responsibility for ensuring that lessons learned are captured and shared 
  • Provide timely, precise, and comprehensive senior management/executive style reports 


Team Leadership 

  • Lead, manage and motivate a virtual team in multiple geographic locations, communicating project progress, and ensuring all team members take accountability for delivery.
  • Provide coaching, advice and support performance management with line manager’s where necessary.
  • Ensure a culture of continuous improvement on the project, support process improvement initiatives, and identify new process improvements.


Qualifications /Skills / Experience

  • Bachelor/Master degree
  • 5 years of experience in project management or business delivery environment (B2B or consultancy) or migration management, preferably with mass migrations technology
  • Technology addicted and a good understanding of IT releases (waterfall and agile)
  • Telecommunications experience desired but not essential 
  • Excellent communication, interpersonal and stakeholder management skills. Able to create a trusted advisor relationship with the stakeholders
  • Ability to execute quickly and effectively - strong influencing skills and ability to get things done in a complex matrix organisational structure
  • Proven track record of driving continuous improvement and innovation
  • Excellent decision-making capabilities including ability to flex from strategic planning to detailed execution
  • Ability to drive a strategic vision and thinking and ability to carry peers and stakeholder on the change journey and perform detailed planning and execution.
  • Proven track record of defining and embedding controls, processes and structure.

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Porto, Portugal
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