SENIOR BUSINESS ANALYST - PROCESS EXCELLENCE & AUTOMATION
We’re changing the world of work. We believe that business success is underpinned by the effectiveness of its people. So, we made it our mission to help millions of people have a great day at work – every day. With locations in practically every country, city, town and transport hub, and options ranging from an hour’s coworking to multi-year office space leases, we enable people and businesses to work where, when, and how they want.
Technology in IWG
We’re focused on delivering seamless digital propositions which allow customers to instantly manage their requirements and position IWG as the “Digital First” workspace provider. As early adopters of the latest technologies - whether it be Artificial Intelligence, Office IoT, Data, or IoT Solutions - we create business value and are constantly striving to find new and improved ways to help our customers. Which is why we’re always on the look-out for intelligent, energetic, self-motivated, and curious individuals. We want to bring about a global workspace revolution and want you to help.
The role is for a Senior Business Analyst in the Process Excellence & Automation team, whose key purpose will be the delivery of process improvements and automations across several business functions of IWG. We are looking for an experienced Business Analyst who has a solid background in the RPA and wider process automation space, with a particular focus in discovering, assessing and scoping opportunities for process improvement and automation. Our Business Analysts play a key role in the wider success of our automation delivery, as they are the ones to find the right opportunities, with the right benefit and impact, to keep the overall automation pipeline at a healthy state.
What you’ll need to succeed
As a Senior Business Analyst you will have the responsibility to lead the discovery and analysis efforts across multiple processes and initiatives, while supporting less senior Business Analysts within the team. Your previous experience with process and value-stream mapping, as well as a deep understanding of the RPA and Workflow automation technologies are key for your success. The ability to navigate through a dynamic and fast paced environment is also important, as the priorities and direction of travel is changing as per the wider business priorities.
Role and responsibilities
Qualifications, Skills, and Experience