Overall Responsibilities:

To process and facilitate all Process Governance requirements as it applies to Process changes and improvements, migrations, acquisitions, and automations. This includes metrics gathering, generation and analysis and controls implementation

Key Responsibilities:

• Responsible for the timely and effective implementation of all governance requirements
• Prepare and analyse Key Reports and Metric dashboards to be made available to all relevant stakeholders
• Conducts investigations as necessary to determine preventive actions and drive improvement in the different finance processes
• Identify process improvements and deliver agreed process efficiency/effectiveness
• Maintain and review the key process controls and provide an evaluation of the process effectiveness and risk assessment
• Coordinate with various teams within the GSC, centre teams and LSC teams as necessary to effectively implement a migration, an acquisition or a process change
• Ensure process documentation is complete and up to date
• Escalation of critical issues to manager to help reach a quick resolution
• Provides feedback on areas for development of both people and process

Position Requirements:

• At least 7 years in similar experience in processing, automation support or governance implementation
• Experience in accounts payable, billing and accounts receivable processes in a blue chip multinational environment is a plus

Attributes, Competencies and Qualifications:

• Accounting Graduate or Equivalent
• Excellent skills in implementing process control and improvement governance requirements
• Strong process root cause and improvement skills
• Excellent written and verbal communication skills
• Strong stakeholder management skills, able to collaborate well with others and teams to attain an objective or project completion
• Self-starter who can work with direction but little supervision
• Solid organisational skills, including the ability to prioritise and multi task in a demanding environment
• Team builder. Recognises the importance of the team
• Knowledge of billing, customer payments, collections and/or accounts payable processes is a plus
• Proficient in using various Accounting applications
• Willingness to go beyond the job description to meet business goals