Duties and responsibilities:

• Attends to the Payroll Mailbox. Clearly designates each as per according to country. Actions and clears out mailbox daily.
• Responsible for compiling and consolidating all the payroll files/ reports sent by the different contact person per country i.e. attendance, salary changes, terminations, new hires etc.
• Responsible for processing payroll of assigned country. Main contact person for the outsourced partner of the given country if there’s any.
• Processes automated, semi-automated and manual adjustments daily
• Maintenance of employee files.
• Preparation of monthly reports i.e., FTE Summary, People Recharge, Labour Capped, OT reports. Payroll Estimate, KPI's
• Responsible for the Payroll journal entry of the assigned country.
• Work closely with HR, Finance and 3rd party payroll of the assigned country.
• Communicate in all instances in an effective, clear, concise and professional manner with Customer service being paramount.
• Answer to payroll queries.
• Provide reports as necessary.
• Carry out additional responsibilities as requested by Line Management.
• Consistently reviews process for improvement
• Maintain in-depth knowledge of applicable company compensation plans.

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree, any field
• At least 3-5 years of working experience in the related field is required for this position
• Excellent English language communication skills (written and verbal)
• Advanced MS Excel skills is a must 
• Extremely customer focused and detail oriented
• Ability to work to deadlines and work as part of a team
• Previous experience working in a BPO/Shared Service company 
• Able to prioritize own workload
• Able to use own initiative and is self-motivated
• Excellent problem-solving skills