IT Network NCO Manager

About IWG

We’re changing the world of work. We believe that business success is underpinned by the effectiveness of its people. So we made it our mission to help millions of people have a great day at work – every day. With locations in practically every country, city, town and transport hub, and options ranging from an hour’s coworking to multi-year office space leases, we enable people and businesses to work where, when and how they want.

Technology in IWG

We’re focused on delivering seamless digital propositions which allow customers to instantly manage their requirements and position IWG as the “Digital First” workspace provider. As early adopters of the latest technologies - whether it be Artificial Intelligence, Office IoT, Data or Cloud Solutions - we create business value and are constantly striving to find new and improved ways to help our customers. Which is why we’re always on the look-out for intelligent, energetic, self-motivated, and curious individuals. We want to bring about a global workspace revolution and want you to help.

https://www.iwgplc.com/

The role

How do you scale to thousands of centers distributed around the globe in more than 120 countries? From the networks that connects our +3200 offices and datacenters, to our wired and Wi-Fi networks in offices around the globe, there is always space to improve the IT status quo.

IWG is looking to increase his IT Global Network team and is seeking for an IT Manager that will lead a team of 8 network infrastructure engineers to assure and deliver network technologies for a wide range of projects and New Center Openings. The candidate should be looking for a new challenge and ready to take the opportunity to improve IWG IT Networking Project Implementation Services.

An IT Manager responsibilities include the leadership of his own team and deliverables, ensuring that the team works in compliance with the company’s policy and procedures, tracking all the relevant ongoing projects, setting up clear KPIs and objectives for the team members and working as a single point of contact for any road blocker or escalations coming from projects implementations.

What you’ll need to succeed

Do you have an interest in networks and you seek working in high demanding environments in which you can make a difference? Are you a curious and forward-thinking person looking to grow in your professional career?

We are seeking someone who combines a track record in leading IT technical network teams, with the technical expertise in the connectivity domain. You will be taking a leading role in managing a team of eight engineers that will run all project activities related to networks, new center openings and acquisitions. 

You will be proactive and take accountability, and adept at communicating your thinking at all levels of the business, from CIO down. You’ll anticipate business challenges and requirements, be creative in providing tailored solutions, and engage your key stakeholders and team members along the way.

You should have experience working in a global team-oriented, collaborative international environment, and deliver your objectives within expected timelines. You will also have to be able to work independently as a part of a larger team in an international organization.

Responsibilities:

• Reporting to the Head of Global Networks, the Manager for Network Projects role has overall accountability for ensuring network connectivity is deployed, delivered and configured in accordance with IWG design on all new offices around the globe on a timely manner.
• Understand and contribute to technical architectures, capacity plans, tools & automations required to be more effective and creating comprehensive plans for prioritizing technical and resourcing challenges
• Effective delivery into projects with tight deadlines, embedding yourself within the project team to ensure successful delivery
• Empower engineers to develop their careers, matching their strengths with projects tailored to their skill levels, long-term skill development, work styles and personalities.
• Assess employee performance on an ongoing basis, address under-performance with improvement plans, and recognize and promote performance

Qualifications/Experience:

• BSc (Engineering, Computer Science or related) required, MSc or above preferred
• +5 years of IT Manager experience leading network delivery/project teams.
• Strong networking/security technical skills – experience managing large scale networks including WAN/LAN/WLAN/Security devices and services globally.
• Proven track record of project management of IT projects.
• Complex multi-vendor solution management and a mixed service support model utilizing In-house, and external 3rd parties
• Pragmatic, common sense attitude and strong attention to detail are required.
• Has worked in a high-growth, fast-paced and environment and can deliver results to demanding time scales in an ambiguous environment.
• Strong English written and verbal communication skills with the ability to liaise with all levels of a business effectively
• Hands-on, involved management approach with a relentless attention to detail while simultaneously capable of seeing the bigger picture.
• Low ego, high on delivery. Must be prepared to ‘get hands dirty’ and be actively Involved / personally contribute.