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Job description


Inside Sales Team Manager (Mandarin) (26027)

  • Location City:
    Kuala Lumpur
  • Country:
  • Contract Type:
  • Employee Type:
    Full Time
  • IWG


Inside Sales Team Manager

About IWG

With over 3,000 locations in over 100 countries and 1,000 cities across the world, IWG is the global leader in the fast-growing Workspace-as-a-Service (WaaS) sector. As the owner and operator of internationally renowned brands like Regus, Spaces, Signature, Open Office, Basepoint and No.18, we provide local and global networks for all kinds of businesses. From independent sole traders and fledgling start-ups to the world's largest corporations, we provide cutting-edge, inspirational workspaces that support effective working and collaboration.



As an experienced and successful sales leader, the candidate will be responsible to drive a team of Inside Sales Account Managers on:

  • exceeding sales performance objectives for assigned markets and meeting business goals
  • coaching and training the Inside Sales Account Managers to continually improve their soft skills and sales skills to be successful sellers
  • continuously ‘raise the bar’ on call quality, sales productivity


The candidate should:

  • have great interpersonal skills, especially working with early career and experienced team members while managing teams of upto 20 direct reports
  • have a strong understanding of business performance and ability to influence key levers to drive strong team members performance
  • be a quick learner to understand the nature and dynamics of the shared offices market
  • be flexible to operate in a fast-paced work culture and thrive in navigating challenges continually, while finding new business opportunities



  • Professional experience of atleast 8 years, preferably in global companies – with
    • atleast 6 years in a tele/phone sales team,
    • that includes 4 years of providing inspirational leadership to a team of sales quota based direct reports
  • Functional experience must include a combination of Field sales / Inside sales, business development, account management or tele-marketing - preferably in a remote/contact center environment
  • Candidate must possess at least a bachelor’s degree, Post Graduate Diploma, or Professional Degree
  • Strong language skills (written and spoken) in English.
  • This is a hybrid working role, office in KL Sentral area in Kuala Lumpur

IWG is leading the workspace revolution. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services.

Digitalisation and new technologies are transforming the world of work. People want the personal productivity benefits of living and working how and where they want. Businesses want the financial and strategic benefits. Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. They want choice.

Through our companies we provide that choice, and serve the whole world of work: Regus, Spaces, No18, Basepoint, Open Office and Signature. We create personal, financial and strategic value for businesses of every size. From some of the most exciting companies and well-known organisations on the planet, to individuals and the next generation of industry leaders. All of them harness the power of flexible working to increase their productivity, efficiency, agility and market proximity.

We're reaching a tipping point. The workspace revolution is coming.

Join us at www.iwgplc.com.

Are you ready to lead the workspace revolution?

Leading a revolution requires talent, energy, focus and commitment. We need colleagues with these attributes to help us help millions of others to work more productively in over 110 countries, 1,000 cities and towns, and 3,300 locations.

We're looking for entrepreneurial people who are full of fantastic ideas and the energy to turn them into reality. Show us you have the enthusiasm, ambition and ability to make business happen for our clients and we'll support you every step of the way as you build an exciting, fast-paced and challenging career.

Find out more at www.iwgplc.com/careers.

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Kuala Lumpur
Kuala Lumpur, Malaysia
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