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Job description


HR Sr Associate (19372)

  • Location City:
    Bonifacio Global City
  • Country:
  • Location Type:
  • Contract Type:
  • Employee Type:
    Full Time
  • IWG


HR Senior Associate 


About IWG

IWG is leading the workspace revolution. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services.

Duties and responsibilities

HR Admin:

• Work with the ticketing system for the employee request globally, ensuring respect and strict confidentiality of employee data, HRSS and the business

• Build and maintain reports while showing the analytical ability to provide valuable insight as requested by local HR or for Audit Purposes

• Onboard new joiners’ employee/Contingent workers either from the recruitment system or manually based on the request • Oversees HRSS audit, tracks compliance and proactively improve processes

• Agile and adaptable to work on projects

• Demonstrate strong verbal and written communication skills and great interpersonal skills while dealing with diverse population


• Actively promote career opportunities on multiple job boards to attract high calibre candidates

• Proactively source quality candidates through several channels covering different geographies depending on market need

• Support hiring managers with recruitment and selection for all field roles globally or locally by call calibration, screening resumes, assessing video interviews, providing a shortlist of suitable candidates and scheduling interview appointments

• Contact candidates through multiple touch points in the candidate lifecycle to set proper expectations in relation to the recruitment process and required next steps

• Supporting local field recruiters in terms of any admin function like preparing offer, contract letter and/or administering assessment based on the specific country process Job Requirements

• Professional HR Admin or Recruitment experience of at least 1-2 years, ideally in a multinational company

• Previous experience in shared services setting is a PLUS

• Experience in using ATS and HR ticketing system is a PLUS

• Demonstrated value through clear KPIs

• Flexible and can adapts well to a high growth, fast paced environment supporting the global presence of IWG

• Numerically strong and able to understand and articulate SLAs and required output through data

• Can work collaboratively with the team and or the local HR to further understand/improve the process

• Should possess excellent communication skills and be fluent in business English

• Resilient and able to deal with a high degree of ambiguity

• Enjoys the variety of combining tactical and strategic activities

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Bonifacio Global City
Bonifacio Global City, Philippines
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