HR Sr Associate

About IWG

IWG is leading the workspace revolution. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services.

Duties And Responsibilities

• Work with the ticketing system for the employee request globally, ensuring respect and strict confidentiality of employee data, HRSS and the business
• Build and maintain reports while showing the analytical ability to provide valuable insight as requested by local HR or for Audit Purposes
• Onboard new joiners’ employee/Contingent workers either from the recruitment system or manually based on the request
• Oversees HRSS audit, tracks compliance and proactively improve processes
• Agile and adaptable to work on projects
• Demonstrate strong verbal and written communication skills and great interpersonal skills while dealing with diverse population

Qualifications

• Professional HR relevant experience of at least 1-2 years, ideally in a multinational company
• Previous experience in shared services setting
• Experience in using ATS and HR ticketing system
• Demonstrated value through clear KPIs
• Flexible and can adapts well to a high growth, fast paced environment supporting the global presence of IWG
• Numerically strong and able to understand and articulate SLAs and required output through data
• Can work collaboratively with the team and or the local HR to further understand/improve the process
• Should possess excellent communication skills and be fluent in business English
• Resilient and able to deal with a high degree of ambiguity
• Enjoys the variety of combining tactical and strategic activities