Head of Customer Applications: Digital Platform
About the company
IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.
Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.
Join us at www.iwgplc.com
Technology in IWG
We’re focused on delivering seamless digital propositions which allow customers to instantly manage their requirements and position IWG as the “Digital First” workspace provider. As early adopters of the latest technologies - whether it be Artificial Intelligence, Office IoT, Data or Cloud Solutions - we create business value and are constantly striving to find new and improved ways to help our customers. Which is why we’re always on the look-out for intelligent, energetic, self-motivated, and curious individuals. We want to bring about a global workspace revolution and want you to help.
IWG is looking for a Head of Customer Applications who will be responsible and accountable for the delivery of all front-end applications of the IWG digital platform. The Head of Customer Applications will work with internal and external stakeholders to establish the business needs and then guide the development teams in building the prioritised capabilities that deliver the best commercial impact.
This is the perfect role for someone who is passionate about building digital products to satisfy customers. You’ll need the ability to empathise with large and small customers from all over the world and the imagination and creativity to find the most appealing solutions. You’ll have the right blend of business, design and technical skills to be able to provide the bridge between customers, business and the development teams. You’ll need drive and an agile mind set together with the ability to leverage the resources of a global company will be critical.