Global Recruitment Manager

Hybrid Position

About the company 

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have more than 3,400 locations across over 120 countries allowing millions of people every day to have a great day at work.  

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.  

Join us at www.iwgplc.com 

Job Purpose 

The Field Recruitment team is responsible for hiring talent across all countries in IWG. As part of our role, we enable agile and robust recruitment processes to meet business expectations for time, cost and quality. Key areas of focus include: 

• Managing and delivering high-volume recruitment activity, ensuring a high-quality service to both candidates and internal clients. 
• Acting as a subject matter expert and point of escalation where needed, advising on best-practice resourcing and providing solutions to business and market challenges.
• Building relationships with senior management across a range of markets
• Adopting a data-led approach to decision making 
• Leading and executing a wide range of recruitment projects with global impacts.  

Key Responsibilities 

• Source candidates via a multi-channel approach that ensures we hire the best candidate for each role, in a timely and cost-efficient manner while enhancing our employer brand. 
• Interview and assess prospective candidates, providing insight to line managers on capability, fit, potential and motivation.
• Influence and engage stakeholders to ensure excellent customer satisfaction and depth of understanding of the organisation.
• Manage and oversee the end-to-end process for activity in the respective markets (internal and external).
• Partner with our off-shore Global Recruitment team to ensure a seamless end-to-end process, and apply a continuous improvement mindset.
• Work closely with other Global Recruitment Managers and provide a level of guidance and leadership to the wider team.
• Maintain the agreed service levels with the business and ensure stakeholders are aligned on expectations.
• Network externally to bring new ideas and initiatives back to IWG to improve our approach.  
• Ensure the recruitment system is updated and maintained in a timely manner to ensure recruitment metrics are accurate and robust.  

Required Skills, Experience & Qualifications 

We are looking for a driven and customer-focused recruitment professional with a demonstrable track record of high-volume or large-scale hiring within a fast-paced environment. Experience of managing full life cycle recruitment campaigns across multiple functions and countries would be a distinct advantage.   

We are looking for someone with the following experience and skills: 

• A detailed understanding of selection tools and methodologies.
• Proven track record of delivering multiple recruitment campaigns to tight deadlines and managing senior stakeholders.  
• Expert knowledge of direct sourcing methodologies.
• Experience gained either in-house or in an RPO / agency environment. 
• Strong communication skills, both written and verbal. 
• Strong attention to detail.  
• A positive, willing and can-do attitude. 
• The ability to prioritise and work under pressure. 
• Strong influencing skills. 
• Highly resilient. 
• Strong team player.