Job Description

• Invoice processing for raising client month end invoices

• Invoice processing for raising new client agreement charges, including first month’s office fees and deposit invoices

• Invoice processing for raising client monthly recurring charges for additional services

• Managing client renewal and expansion agreements in the company billing system

• Managing client’s internal office moves and changes in the company billing system by raising invoices and credit notes where appropriate

• Managing and updating client information in the company billing system

• Following the company credit note and waive request procedure

• Reconciliation of invoices to statements

• Dispute and Query Management and resolution for clients and Regus colleagues

• Ensuring reports are generated for Management Accountants

• Ensuring accurate monthly billing for allocated centres and completed by due dates

• Maintain accurate and tidy filing systems of Centre billing reports and back up documents

• Document all issues for client invoice queries and resolutions

• Document all change requests and client updates from Centre team

• Other related tasks as necessary

Job Requirements

• Candidate must possess at least a Bachelor's/College Degree, any field

• Previous experience in an invoice processing role

• Intermediate level of MS office; Word, Excel, PowerPoint and Outlook

• Ability to work under pressure and to deadlines whilst maintaining high levels of accuracy

• Excellent communication and administration skills

• Ability to work on own initiative and judgment

• Required Language: English

• A high level of customer service skills