Job Description

• Invoice processing for raising client month end invoices
• Invoice processing for raising new client agreement charges, including first month’s office fees and deposit invoices
• Invoice processing for raising client monthly recurring charges for additional services
• Managing client renewal and expansion agreements in the company billing system
• Managing client’s internal office moves and changes in the company billing system by raising invoices and credit notes where appropriate
• Managing and updating client information in the company billing system
• Following the company credit note and waive request procedure
• Reconciliation of invoices to statements
• Dispute and Query Management and resolution for clients and Regus colleagues
• Ensuring reports are generated for Management Accountants
• Ensuring accurate monthly billing for allocated centres and completed by due dates
• Maintain accurate and tidy filing systems of Centre billing reports and back up 
  documents
• Document all issues for client invoice queries and resolutions
• Document all change requests and client updates from Centre team
• Other related tasks as necessary

Job Requirements

• Candidate must possess at least a Bachelor's/College Degree, any field
• Previous experience in an invoice processing role
• Intermediate level of MS office; Word, Excel, PowerPoint and Outlook
• Ability to work under pressure and to deadlines whilst maintaining high levels of accuracy
• Excellent communication and administration skills
• Ability to work on own initiative and judgment
• Required Language : English
• A high level of customer service skill