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Job description


Facilities Manager (22706)

  • Location City:
  • Country:
    United Kingdom
  • Location Type:
  • Contract Type:
  • Employee Type:
    Full Time
  • IWG


Facilities Manager


About the company


IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.

Join us at www.iwgplc.com


General Overview 

IWG is committed to leading our sector in sustainability. Our employees have a collective responsibility to work in a sustainable and efficient manner helping to minimise our impact on the environment whilst contributing benefits for our clients, colleagues and the community. Employees have a responsibility not to cause harm to ourselves or to others in our efforts to make safety personal. All employees are expected to work within our Sustainability and Health and Safety policies and procedures.

General Overview:

The purpose of this position is to manage multiple functions of building operations and maintenance for a portfolio of buildings.


Essential Duties and Responsibility:

  • Retain & develop good working relationships with internal team & external contractors
  • Ensuring compliance maintenance with relevant legislation
  • Technical audits & support
  • Prepare, monitor & reconcile service charge budgets/costings
  • Management of projects & ability to execute projects with a sense of urgency & pace
  • Obtains & reviews price quotes for the procurement of parts, services & labour for projects.
  • Develop, agree + manage capital replacement programmes/projects.
  • Internal & external stakeholder engagement
  • Other operational and management activities as appropriate.
  • Management of sub-contractors PPM activity and any follow-on works / quotations
  • Work closely with our National Facility helpdesk team



  • Provide trouble shooting solutions
  • Fast paced environment
  • Active team player
  • Ability to work under pressure & remain focussed on priorities
  • Proactively communicates
  • Shares information through meetings, databases + filing systems
  • Good IT Skills & Report Writing


Key Tasks & Duties:

  • Supervise, co-ordinate and manage the Supplier Site Personnel technical competences for all building plant and systems with a solution driven & cash conscious mindset.
  • Operate all systems within the building in a competent, effective and efficient manner, having due regard to business risk and energy use. Making recommendations for improvement and providing concise technical reports when required.
  • Control all activities relating to the technical and efficient operation of the installed building systems including the BMS (Trend), Lighting Control Systems (Simmtronic), Electrical thermal monitoring systems (CMatic), Chillers, Air Conditioning (VRV,VRF & DX) Gas systems commercial and domestic HV infrastructure and compliance with Environmental policy, risk assessments and Control of Legionella.
  • Understand & operate towards corporate compliance responsibilities.
  • Provide backup, management and relief cover in the event of an emergency situation.
  • Take a leading role in the regular review of the PPM programme ensuring both work scheduling and job descriptions are accurate.
  • Ensuring quality engineer reports are received.
  • Ensure the asset database and electronic O&M Manuals are correct and up to date.
  • To monitor utilities usage and report on any abnormalities or energy savings opportunities.


Operational Management & Trouble Shooting

  • Building management system.
  • Lighting Control system.
  • Building Computer based systems.
  • Air conditioning System, VAV, FCU’s and Chilled beams.
  • Boilers and heating system.
  • Generators and controls.
  • Single phase and three phase motors.
  • UPS system and associated control systems.
  • Full compliance - Health & Safety understanding
  • Provide attendance where possible in emergency situations.


Qualifications, or Required Experience:  

  • Experience of managing water quality on site.
  • Experience in delivering contractual SLAs
  • Experienced in delivering core projects
  • Minimum 4 Year Experience in Building Services Industry or Facility Management
  • Confident & familiar with National Service
  • Higher National Certificate (HNC) Electrical Engineering
  • IOSH Diploma Occupational Health and Safety (Minimum)
  • City & Guilds 232 Parts 1,2,3 Electrical Electronic Engineering
  • Experienced in challenging contractors scope of works + schedules
  • Strong understanding on building compliance & health & safety requirements

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London, United Kingdom
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