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Job description


Director Of Products_ Memberships (23557)

  • Location City:
  • Country:
    United Kingdom
  • Location Type:
  • Contract Type:
  • Employee Type:
    Full Time
  • IWG


Director of Product - Memberships


About the company

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.


Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.


Join us at www.iwgplc.com


Job Purpose

Lead our meeting room / membership program / virtual office  business. Grow sales, profitability, and market share for IWG by running our portfolio of services and bringing to market innovative products that meet the needs of existing and new customers.


Key Responsibilities

  • Be part of a team that set ups and runs our product management group to ensure IWG remains the dominant player in the market by growing revenue, profitability, and market share.
  • Lead on the end-to-end delivery of the product proposition. This includes working with key internal stakeholders to ensure a flawless execution
  • Formulate and deliver go to market plans with clear targets and milestones.
  • Define and improve the customer experience and retention.
  • Evaluate external market opportunities and customer feedback to inform improvements to existing products and new product innovation.
  • Demonstrate leadership by taking ownership for the performance of your products


Required Skills, Experience & Qualifications

This is a new job so it offers a bright and ambitious individual the opportunity to build and shape a role that is important to our growth and evolution. We are looking for a candidate with the following attributes;  

  • Bachelor/Masters degree from a top University.
  • International experience
  • Strong track record of delivering tangible results.
  • Wants to own a P&L and has driven significant improvements to both sales and profitability.
  • Digital transformation experience.
  • Entrepreneurial and a self-starter.
  • Decisive and collaborative, experience of influencing across the matrix.
  • Structured but pragmatic.
  • Strong written and verbal communication skills

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London, United Kingdom
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