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Customer Services and Sales Manager (24561)

  • Location City:
    Reading
  • Country:
    United Kingdom
  • Location Type:
    On-site
  • Contract Type:
    Permanent
  • Employee Type:
    Full Time
Brand:
  • Regus

Regus

Community Sales Manager

 

IWG offers an unparalleled platform that supports many thousands of businesses and over 8 million customers in more than 120 countries. With an emphasis on technology and product innovation, we offer flexible and sustainable work solutions to professionals. With a growth rate of 30% year on year, we will expand our network to over 30,000 locations in the next decade. 

 

IWG customers include 80% of the Fortune 500 with household names including Google, Amazon, HSBC and BMW plus thousands of high-growth scale-up’s and start-ups. They are all increasingly searching for the flexibility and choice that we can deliver through our extensive portfolio of brands, including Regus, Spaces, HQ, Signature and The Wing.  We have brands and operations in 42 languages over six continents and every time zone.

IWG is pioneering the workspaces of tomorrow.

What will you be doing?

Our workspace offers busy professionals the perfect place in which to work, engage and be productive. Equipped to cater for their every need, they are built creatively, with the latest technology to support even the most hectic of working demands. You will be critical to making our centers run like clockwork. Our buildings may be beautiful, and the tech top-notch, but it is people like you who really complete the experience running the workspace and the team, thereby helping our customers have a great day at work.  

What you’ll need…

Passion: customer service is at the heart of what we do so you should have passion for interacting with a diverse mix of customers and their guests. We offer a comprehensive induction and lots of training after that so we will consider people from a range of backgrounds if you can bring your passion and positivity to work every day!

Curiosity:  You, and your team, will help customers with their business issues and questions so curiosity and flexibility will ensure your career starts here.

Pride: Ensuring your workspace is always a beautiful place to be, taking pride in giving customers a great day at work is pivotal to our joint success.  

Drive:  Working with your team, your collective drive for success will deliver results for our customers, for you and for IWG.  With hundreds of career opportunities, your enthusiasm for greater things will match our desire to grow.

Ownership: you will be responsible for delivering a world class service to your customers and make sure the quality of the workspace is perfect at all times.

Sales engagement: you will receive the enquiries from new customers via our sales hub and , following the IWG sales process which you will have training on, you will welcome new customers into your workspace. Retaining the customers you have in your workspace is also a priority creating an exciting community of people having a great day at work.

 

What’s in it for you…

  • A comprehensive induction and ongoing training to help you settle into your new career
  • Lots of variety and new challenges - no two days are the same
  • Dynamic working environments, with committed teams to build great relationships with customers
  • Generous benefits and salary steps to underpin your career
  • Customer service-related bonuses and incentives
  • We are a truly global business with 3,500 locations in 120 countries. This means we can offer continual development and opportunities for progression including international mobility.
  • A truly diverse and inclusive workforce
  • Work/Life balance - standard business hours (Monday to Friday)

IWG is driving & changing the future of work.

 


 
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Location
Reading
Reading, United Kingdom
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