Community Sales Manager

At Regus, we’ve made it our mission to help millions of people have a great day at work – every day. We do it for our customers by providing them with access to our world-leading commercial real estate platform. We do it for our people by giving them the opportunities to develop their career where and how they want.

Grow with us, as we open new locations and enter new markets every week. Build your professional network. Develop your career on the international stage. And help shape the workspace of the future.

The opportunity

As a Community Sales Manager, you’ll be responsible for the smooth running of your center. You’ll also be selling our office space, using your negotiation skills to build long-lasting relationships, and closing deals while always looking for that next lead. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention. You will:

• Inspire your team of associates, developing their skills to get the best from each team member
• Manage the day to day running of the centre, maintaining a clean, safe, welcoming and well-maintained environment
• Oversee administrative tasks, including managing leases, rental agreements, and invoicing processes
• Promote your centre to new customers and show them how flexible workspace could enhance their business
• Generate leads and proactive sales by executing against your promotional and networking events and activities
• Build relationships with potential business customers, brokers and partners to sell them our added-value services and products
• Maximize sales performance for your area and ensure KPIs are met and exceeded
• Negotiate contracts and successfully close deals to maximize profits
• Deliver exceptional customer service, ensuring tenant satisfaction and building long-term relationships

About you

We’re looking for someone who has the experience and aptitude to manage a smooth-running operation. Ideally be a born networker who has a natural ability to enthuse prospects; someone who has a passion for consultative selling. You’ll also need to be an accomplished multitasker, able to pre-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be:

• A good communicator, used to dealing with customers – ideally in the hospitality, real estate or events industry
• Confident, approachable and able to build strong relationships with customers
• A solution seller who takes a hands-on approach and is driven to achieve results in a KPI driven sales environment
• Demonstrate experience in nurturing, negotiating, renewing and closing sales
• A great manager, who leads by example and knows how to motivate and inspire a team
• Happy taking ownership of problems and finding ways to solve them
• Positive, enthusiastic and able to adapt to fast-changing situations
• Confident using office software and customer relationship management (CRM) tools

What we offer

On top of a competitive salary package, you’ll enjoy:

• An attractive and secure job in an innovative and global company
• Quarterly sales & KPI led commissions
• Attractive company discounts and special conditions for employees
• Work life balance with standard business hours (Mon-Fri)
• Global mobility, with the potential to work anywhere in our network
• Structured training and development programme

Opportunities for advancement at Regus. We like to challenge and promote our talent. To this end, we have developed a consistent career model and a variety of training programs. We will also be happy to work with you to develop goals that match your skills and aspirations. Your ambition determines where the journey takes you. Maybe you'll be our next Sales Director?

About IWG

We believe that business success is underpinned by the effectiveness of its people. So, we made it our mission to help millions of people have a great day at work – every day.  We do this by creating a fantastic working environment, providing a platform that unlocks productivity, and enabling connection to a valuable business community.

Our customers are large multinationals, small and medium-sized enterprises, and start-ups. With unique business goals, people and aspirations, they want the freedom to choose a way of working that works for their business.

We provide that choice through our operating companies; Regus, Spaces, HQ, Signature by Regus and No18 – each designed to serve the unique needs of businesses of every size. From some of the most exciting companies and well-known organisations on the planet, to individuals and the next generation of industry leaders. All of them harness the power of flexible working to increase their productivity, efficiency and agility, whilst enjoying a happier, healthier way of working.