Part-time Facilities Assistant

Part-Time Customer Service & Facilities Assistant

(15 hours per week, Monday to Friday 5pm – 8pm)

Total Compensation including salary, bonus, commission & benefits: £26,500 to £28,000 pro-rata

At IWG, our centres are at the heart of the communities we serve. As a part-time Customer Service & Facilities Assistant, you will help create a welcoming, professional and well-presented environment where customers can have a great day at work.

This is a varied evening role that combines customer service responsibilities with hands-on cleaning, tidying and organisation of the centre. You will support customers and visitors, help the centre run smoothly and make sure the workspace is clean, organised and ready for the next working day.

You will be part of a dynamic team, working regular hours with the chance to unleash your full potential. We will expect you to:

• Give our customers and their guests a warm and friendly welcome, every day.
• Manage a range of on-site tasks to help our busy workspace run smoothly and happily.
• Ensure the up-keep, organisation and cleanliness of the workspace environment.
• Prepare and reset meeting rooms, shared areas and customer spaces.
• Carry out regular cleaning and tidying across the centre, including workspaces, kitchens, bathrooms, meeting rooms and communal areas.
• Keep supplies, storage areas and centre materials clean, organised and well stocked.
• Complete end-of-day checks and help leave the centre safe, presentable and ready for the following morning.
• Above all, help your customers and colleagues have a great day at work.

What we can do for you

You are reading the right advert if you are looking for:

• A varied and rewarding part-time role.
• Great induction training and excellent ongoing learning and development.
• Fantastic opportunities to develop your career within IWG.

About you

What really matters is that you’ve got the right mindset. We’ll provide everything else for you to build a fantastic career with IWG. All you need to bring is:

• Great communication skills and an enjoyment of interacting with people.
• A positive, practical and can-do attitude.
• The ability to take direction, learn new skills and apply them with confidence.
• A willingness to take an active part in both customer service and cleaning duties.
• Good attention to detail and pride in keeping a workspace clean and organised.
• The ability to work independently, follow direction and manage a varied evening routine.
• The motivation to be your best every day – and the determination to be even better tomorrow.

About IWG

With more than 6,000 centres tech-enabled, sustainable and inspiring locations across the world, we’re already seven times the scale of our nearest competitor – and we’re continuing to grow.

With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.

We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral.

So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.