Global Operations Project Manager

Global Operations Project Manager

About IWG                                                                                                       

IWG is the world’s largest provider of flexible workspace, with more than 5,000 locations across 120 + countries. We bring together leading brands such as Regus, Spaces, HQ and Signature, as well as digital marketplace platforms such as Instant Offices, Easy Offices and Coworker. For over 35 years, we’ve enabled organisations of every size—from start-ups and scale-ups to 83% of the Fortune 500—to work more productively, flexibly and sustainably.

Our purpose is simple: help everyone have a great day at work—while protecting people and the planet. We offer carbon-neutral workplaces worldwide and are moving towards achieving Net Zero emissions.

In 2025, IWG delivered record system‑wide revenue of $4.5B driven by rapid expansion of our capital‑light partnership model. This will continue in 2026 where we will have a target of over 1500 new centre deals as we accelerate towards our long term ambition of 30,000 centres world-wide.

Join us- www.iwgplc.com 

Job Purpose

The Project Manager is accountable for the clear definition, structured delivery, and controlled execution of projects from initiation through to deployment.

This role requires the ability to frame complex initiatives, establish robust governance, and manage delivery across multiple workstreams while maintaining strong stakeholder alignment.  Successful candidates will be qualified practitioners with the ability to frame projects clearly, manage delivery through defined lifecycle stages, and operate confidently within formal governance structures.

Key Responsibilities 

• Develop end-to-end operational roadmaps, manage timelines, and track milestones aligned with corporate governance frameworks
• Establish operational metrics and report on productivity, cost, and service quality
• Lead internal transitions, facilitate stakeholder communication, and train staff on new operational systems or policies

Required Qualifications, Experience, Behaviours 

• Education: Operations Management, Project Management, or a related field. PMP (Project Management Professional), PRINCE2, or Lean Six Sigma certification preferred
• Proficiency in project portfolio tools (e.g., MS Project, Asana, Jira) and data analysis/dashboard software.
• Strong cross-functional leadership, advanced analytical thinking, transparent communication, and high emotional intelligence
• Consistently delivered results, above expectations
• Strong communication and stakeholder management skills, with the ability to influence in a matrix environment
• Confident decisionmaker who demonstrates sound judgement 
• Organised, consistently delivers against tight deadlines
• Collaborative team player and a commitment to excellence
• Analytical mindset with the ability to solve problems and improve processes. Comfortable working in a fast‑paced environment
• Resilient, able to deal with ambiguity 

What we can do for you

You are reading the right advert if you are looking for:

• A fun, challenging, and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic career progression opportunities.
• Access to a comprehensive selection of flexible, personalised workplace benefits that support your mental, physical, and financial wellbeing.

Recruitment process

Our recruitment process is transparent and objective, because we care about your experience with us. We will respond to you within a few days to let you know if you are moving to the interview stage. This usually starts with a 30 minute conversation with our Global Recruitment Team, giving you the chance to learn more about us and the job. If we both feel there’s a good fit and connection, you will progress through one or two further stages, depending on the level of the position. IWG is proud to be recognised as a Leading Employer, every year since 2022.