Accounts Payable Associate

About IWG        

IWG is the world’s largest provider of flexible workspace, with more than 5,000 locations across 120 + countries. We bring together leading brands such as Regus, Spaces, HQ and Signature, as well as digital marketplace platforms such as Instant Offices, Easy Offices and Coworker. For over 35 years, we’ve enabled organisations of every size—from start-ups and scale-ups to 83% of the Fortune 500—to work more productively, flexibly and sustainably.

Our purpose is simple: help everyone have a great day at work—while protecting people and the planet. We offer carbon-neutral workplaces worldwide and are moving towards achieving Net Zero emissions.

In 2025, IWG delivered record system‑wide revenue of $4.5B driven by rapid expansion of our capital‑light partnership model. We set a record with over 1,000 new centre deals signed and nearly 800 openings. We are accelerating toward our long‑term ambition of 30,000 centres worldwide.

Join us- www.iwgplc.com 

Job Purpose

To ensure supplier invoices are accurate, complete and compliant with applicable policies and processing requirements from receipt through to payment. Coordinate with the respective global process owners and vendors to obtain missing documentation and approvals, resolve discrepancies and ensure invoices are paid in accordance with scheduled payment runs. Reconcile vendor accounts and maintain accurate accounts payable records while meeting established KPIs and month-end deadlines.

Key Responsibilities 

• Ensure supplier invoices are accurate, complete and compliant with applicable policies and processing requirements before processing, including:
  • validating invoice details and checking that required supporting documents and approvals are in place
  • identifying discrepancies, missing information or non-compliant items and following up before processing
  • coordinating with the respective global process owners and vendors to obtain missing requirements and resolve issues so invoices can proceed for processing
• Ensure approved invoices are paid in accordance with scheduled payment runs, following up on exceptions that may delay payment.
• Respond promptly and accurately to vendor queries received through the relevant IWG teams regarding missing invoice requirements and scheduled payments. Coordinate with these teams to provide clear updates, follow up on outstanding inquiries and ensure timely resolution or escalation.
• Meet established key performance indicators (KPIs) for invoice processing accuracy, compliance and timeliness, and escalate issues that may affect achievement of these targets.
• Support timely processing of expense requests and vendor maintenance requirements.
• Ensure invoice postings, payment entries and accounts payable reconciliations are accurate, complete and finalised by month-end close or other defined deadlines.
• Perform vendor statement reconciliations against accounts payable records; investigate and resolve discrepancies, outstanding invoices, credit notes and payment differences promptly. Clear reconciling items in creditor balance sheet GL accounts globally.
• Identify process improvements and deliver agreed process efficiency/effectiveness improvements within the Service Centre finance function and contribute to improvement in other processes both within and beyond the team.
• Ensure process documentation is complete and up to date.
• Collaborate with other teams, providing support to auditors and legal authorities with the execution of required activities
• Escalate unresolved invoice compliance issues, missing requirements and payment delays to the respective global process owners through the standardised escalation process, and support timely resolution.

Required Qualifications, Experience, Behaviours 

• Experience in accounts payable, including invoice processing from receipt through to payment and vendor reconciliation, in a blue-chip multinational environment.
• At least 6 months of relevant accounts payable or invoice processing experience.
• Knowledge of Basware and Microsoft Dynamics is a plus.
• Stable internet connection at home
• Consistently delivered results, above expectations
• Strong communication and stakeholder management skills, with the ability to influence in a matrix environment
• Confident decisionmaker who demonstrates sound judgement 
• Organised, consistently delivers against tight deadlines
• Collaborative team player and a commitment to excellence
• Analytical mindset with the ability to solve problems g and improve processes. Comfortable working in a fast‑paced environment
• Resilient, able to deal with ambiguity 

What we can do for you

You are reading the right advert if you are looking for:

• A fun, challenging, and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic career progression opportunities.
• Access to a comprehensive selection of flexible, personalised workplace benefits that support your mental, physical, and financial wellbeing.

Recruitment process

Our recruitment process is transparent and objective, because we care about your experience with us. We will respond to you within a few days to let you know if you are moving to the interview stage. This usually starts with a 30 minute conversation with our Global Recruitment Team, giving you the chance to learn more about us and the job. If we both feel there’s a good fit and connection, you will progress through one or two further stages, depending on the level of the position. IWG is proud to be recognised as a Leading Employer, every year since 2022.